Frequently Asked Questions
Everything you need to know about shopping with DaVinci Baby
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout if you need your baby essentials sooner.
Do you offer international shipping?
Yes, DaVinci Baby ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What is your return policy for baby apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like pacifiers and teething toys are final sale.
How do I know which size to buy for my baby?
Each product page includes a detailed size guide based on weight and height measurements. Since every baby grows at their own pace, we recommend sizing up if you are between sizes.
Are your fabrics safe for sensitive newborn skin?
Absolutely. We prioritize high-quality, hypoallergenic materials such as organic cotton and bamboo. Our fabrics are OEKO-TEX certified to ensure they are free from harmful chemicals and dyes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.